This Privacy Policy applies to every visitor, customer and client of Get Dream Customers. It describes the types of personal information we collect, why we collect it, how we use and protect it, who we may share it with, and the choices available to you.
Please read it alongside our Terms & Conditions, which govern your use of our website, products and services.
01About This Policy
Get Dream Customers provides digital marketing, web design, funnel design, consulting, SEO, publishing and author-related services, platform implementation and migration services, educational products, digital resources, and related business services. In this Policy, “Get Dream Customers,” “we,” “us,” and “our” refer to the business operating this website.
This Policy covers our website and the ways you interact with us. It does not cover the practices of third-party websites, platforms, hosts, plugins or tools that we do not control, even where we link to them or recommend them. We encourage you to read the privacy policies of any third-party service you use.
02Information We Collect
The information we collect depends on how you interact with Get Dream Customers.
Information you provide directly
We may collect information such as:
- Your name
- Email address
- Telephone number
- Business or organization name
- Website address
- Billing information
- Project details
- Information submitted through contact, consultation, intake, or project forms
- Communications you send to us
- Files, documents, manuscripts, images, branding materials, and other content you provide for a project
- Testimonials, reviews, or feedback you voluntarily provide
- Information provided when purchasing a product or service
- Information provided when subscribing to an email list or other communication
Please avoid submitting sensitive personal information unless it is reasonably necessary for us to provide the requested service.
Information collected automatically
When you visit our website, certain information may be collected automatically through cookies, analytics technologies, server logs, and similar technologies. This may include:
- IP address
- Browser type
- Device type
- Operating system
- Approximate geographic location
- Referring website
- Pages viewed
- Time spent on pages
- Links clicked
- Date and time of visits
- Other general website usage information
We may use this information to understand how visitors use our website, improve its performance, identify technical problems, and evaluate our marketing.
03How We Use Your Information
We may use personal information to:
- Respond to inquiries
- Provide requested products and services
- Process and manage orders
- Schedule consultations or meetings
- Prepare proposals and project estimates
- Manage client projects
- Communicate about active or prospective projects
- Deliver digital products or educational resources
- Provide customer support
- Send administrative messages, such as confirmations, invoices, receipts and service updates
- Send marketing or educational communications where you have subscribed or where permitted by law
- Improve our website, services, offerings and customer experience
- Understand how visitors use our website and measure the performance of our content and marketing
- Maintain records for accounting, tax and business administration
- Protect our website, systems and users against misuse, fraud or security threats
- Comply with legal obligations and enforce our agreements and policies
We will not use your personal information for purposes materially different from those described here without notifying you or obtaining your consent where required.
04Why We Are Allowed To Process Your Information
Depending on your location and the nature of your interaction with us, we rely on one or more of the following grounds to process personal information:
- Your consent — for example, when you subscribe to our email list or accept non-essential cookies.
- Performance of a contract — to provide products or services you have requested, or to take steps at your request before entering into an agreement.
- Our legitimate interests — to operate, improve and promote our business, provided those interests are not outweighed by your rights and interests.
- Legal obligation — to keep records, respond to lawful requests, and comply with applicable laws.
Where we rely on consent, you may withdraw it at any time. Withdrawal does not affect processing carried out before you withdrew.
07Service Providers & Third-Party Platforms
We rely on third-party platforms and service providers for things like website hosting, email delivery, payment processing, scheduling, analytics, file storage and marketing automation. These providers process information on our behalf or, in some cases, as independent controllers under their own policies.
We choose providers we consider reasonable and appropriate, but we do not control their internal practices, security measures, availability or policy changes. When you use a third-party platform we have recommended or implemented, your information may also be governed by that provider’s terms and privacy policy. Please review those policies where relevant.
08Affiliate Links & Recommendations
We may recommend third-party tools and services through affiliate relationships, including Scale.gg where applicable. If you follow an affiliate link and make a purchase, we may receive a commission at no additional cost to you.
Where an affiliate relationship exists, we aim to disclose it clearly at the point of recommendation. Clicking an affiliate link may allow the third party to set cookies or identify the referral, subject to their own policies. We do not currently operate a confirmed public affiliate program for Get Dream Customers services, and we do not share your personal information with third parties for their own marketing purposes.
09How Long We Keep Information
We keep personal information only for as long as reasonably necessary for the purposes described in this Policy, including to provide services, maintain accurate business and financial records, resolve disputes, and meet legal, tax and accounting requirements.
Retention periods vary by the type of information and the context. For example, project files and correspondence may be kept for the duration of a client relationship and for a reasonable period afterwards, while financial records are retained as long as required by law. When information is no longer needed, we take reasonable steps to delete it, anonymise it, or securely archive it.
10How We Protect Information
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. These measures may include access controls, secure connections, reputable third-party providers and limiting access to information to those who need it to perform their work.
No method of transmission over the internet and no method of electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security. If we become aware of a breach affecting your personal information, we will notify you and any relevant authorities as required by applicable law.
11International Data Transfers
Get Dream Customers operates from Saint Lucia and works with clients in the Caribbean and broader markets. The service providers and platforms we use may store or process information in countries other than your own, including the United States and other jurisdictions.
Where information is transferred internationally, we take reasonable steps to ensure it continues to receive an appropriate level of protection, consistent with this Policy and applicable law.
12Your Privacy Rights
Depending on where you live, you may have some or all of the following rights in relation to your personal information:
- Access — request a copy of the personal information we hold about you.
- Correction — ask us to correct information that is inaccurate or incomplete.
- Deletion — ask us to delete personal information we no longer have a lawful reason to keep.
- Restriction or objection — ask us to limit or stop certain processing, including direct marketing.
- Portability — request certain information in a structured, commonly used format where applicable.
- Withdraw consent — where processing is based on consent, withdraw it at any time.
To exercise any of these rights, contact us using the details in the Contact Us section below. We will respond within a reasonable time and may need to verify your identity before acting on a request. Some requests may be limited where we have a legal or legitimate reason to retain or continue processing information.
13Email & Marketing Communications
If you subscribe to our email list or download a resource, we may send you educational content, updates, offers and information about our products and services. You can unsubscribe at any time using the link included in our emails or by contacting us directly.
Even if you unsubscribe from marketing messages, we may still send you administrative or transactional messages relating to a product, service, order or active project where necessary.
14Client & Project Data
In the course of a project, you may give us access to systems, accounts, content or data belonging to you or your business. We use that access only to deliver the agreed services, and we treat your content as confidential.
Where a project involves information about your own customers or users, you remain responsible for having the necessary rights and permissions to share that information with us, and for your own compliance with applicable privacy laws. We process such information on your instructions and only for the purposes of the engagement.
15Children’s Privacy
Our website, products and services are intended for adults and business users. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take reasonable steps to delete it.
16Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology or legal requirements. The “Last Updated” date at the top of this page shows when the current version took effect.
Where changes are material, we will take reasonable steps to make them clear. Continued use of our website or services after an update means you accept the revised Policy.
17Contact Us
If you have questions about this Privacy Policy, want to exercise a privacy right, or have a concern about how your information has been handled, reach us through the contact options on our Book a Call page and we will respond as promptly as we can.
Please include the name and email address associated with your interaction, the nature of your request, and any relevant order or project reference so we can help you faster.